Order Changes and Cancellations

Before Fulfillment

We start preparing orders quickly. Please send change or cancellation requests as soon as possible and include your order number. We will make reasonable efforts to help, but changes cannot be guaranteed once processing or shipment has begun.

After Shipment

Once an order is in transit, it generally cannot be cancelled. Please review our Return and Refund Policy for available options. Contact service@puriejoy.com if you need assistance.